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Print to screen hangs

Print to screen hangs

Print to screen hangs

We are running 7.5.102f (yes I know it's old code) and just started having a problem, whenever we try to print a report to screen the window just hangs. Printing to a printer or to a file still works fine. Any suggestions?


RE: Print to screen hangs

Correction, actually it's version 7.5.101f, and btreive 6.15.

RE: Print to screen hangs

Initialze your report passing file.  Go to System Manager, Processes, System Files, Initialize System Files and pcik the Report Passing File - REPTPASS.

Please be advised that this will kill any report that is in progress at the time you do this.  Then let me know if that makes a difference.

As a Macola consultant, I need to know, Why are you on such old code?  Have you paid your annual maintenance?  I am trying to take a poll of Macola users such as your company and see if there is a reason why you are not upgrading.  Any feedback you give me would be appreciated.

Software Training and Support for Macola, Crystal Reports and Goldmine

RE: Print to screen hangs

We had already done that and it didn't help. We actually found the problem late yesterday and it turned out that all 100 of the screen00 through screen99 temp files had been used (don't ask me why they hadn't automatically been deleted) and it couldn't create another temp file for the screen output. Once we deleted the temp files everything started working again.

As far as still using old code goes, it's a long story And I'm really not at liberty do discuss the details. It involves a couple of acquisitions and reorganizations, with the end result being that we're stuck running one division on 3+ year old code without maintenance, and no desire on the part of management to spend what it would cost to get current and back on a contract.

RE: Print to screen hangs

I think this one is caused by an excessive number of .scr, or perhaps .prt files in your company data directory - I am pretty sure this was a bug in an older version, if you didn't manually delete these files you would get a lock up

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