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Sidekick 99 w2k install

Sidekick 99 w2k install

Sidekick 99 w2k install

(OP)
I have an instance where Sidekick will run the demo shield to install sidekick99 then it stops and nothing happens. Does anyone know why it is doing this? I looked at the starfish website but could not find any answers. Thanks

RE: Sidekick 99 w2k install

Don't quite understand what you mean,
are you referring to the InstallShield
program that installs Sidekick?
If that is the case then see:
FAQ807-2246

or got to the Starfish site and see this
page:

http://techsupp.starfish.com/cgi-bin/newsite.cfg/php/enduser/std_alp.php?p_sid=TC3mLkog&p_lva=010514-000019&p_li=&p_page=1&p_prod_lvl1=34&p_prod_lvl2=%7Eany%7E&p_cat_lvl1=%7Eany%7E&p_search_text=install&p_new_search=1&p_search_type=3&p_sort_by=dflt

Sorry that won't word wrap

HTH
Regards Jim

RE: Sidekick 99 w2k install

(OP)
Yes, the install shield.

RE: Sidekick 99 w2k install

(OP)
I've tried that already. Doesn't work.

RE: Sidekick 99 w2k install

Dear chifan,
What error message comes up (If any)?

At what stage into the install does it
happen?

What are you logged in as?
(AFAIK You have to be logged in as
Administrator to install on WinNT Win2000 or XP)

Have you any more info that may point us to a
solution?

HTH
Regards Jim

RE: Sidekick 99 w2k install

(OP)
There are no error msgs. It comes up with the install shield and then disappears. Then nothing happens. Yes I am logged in as an admine. Both as a local admin and also as a domain admin.

RE: Sidekick 99 w2k install

(OP)
This is a w2k box.

RE: Sidekick 99 w2k install

I have the same problem where the install shield goes up to 99% then freezes  - Tried the rebooting and renaming the wininit, checking the registry but nothing goes...

RE: Sidekick 99 w2k install

(OP)
The two ref threads are of no help at all.

RE: Sidekick 99 w2k install

Dear Chifan,
My apologies there I got a bit mixed up.

See Q01 in FAQ807-2966 that may help
Both that Faq and FAQ807-3000 has some answers to other Q's too.

Regards Jim
Check the FAQ area of this Forum for answers (If there are any FAQs!) , it could save you a lot of time and effort and means that links are more likely to be current. Please 'Comment' on them if they are not!

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