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APCs PowerChute and Veritas Backup Exec

APCs PowerChute and Veritas Backup Exec

APCs PowerChute and Veritas Backup Exec

(OP)
Can anyone tell me why Backup Exec from Veritas causes Powerchute from APC to think the UPS is on battery and tell the server to shutdown. I have stopped the Powerchute service for now but I'd like to get the two running together. I think it may be an IRQ problem but I can't see a conflict in device manager.

Thanks

Andeeeeee

RE: APCs PowerChute and Veritas Backup Exec

Check your version of powerchute and either upgrade or rollback to an earlier version.

RE: APCs PowerChute and Veritas Backup Exec

I have experienced a similar problem to this, The Bios assigned a different IRQ than the OS, Changing the OS IRQ setting cleared the fault.

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