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Cancel email for empty report
2

Cancel email for empty report

Cancel email for empty report

(OP)
Hi,
I'm using Seagate Info 7.0.2. In Info Desktop I scheduled one report and the result is send by e-mail. My question is : how can I cancel the e-mail when the report is empty (no data records) ? Right now the user receive an empty page...

Thanks.

RE: Cancel email for empty report

I don't believe this can be done.. If you ever find away, please let me know! :)  You can create a formula that states no information was available - This is what I do, and it keeps the customer from thinking the report is broken.

Brian
http://www.crystalcommunity.com

RE: Cancel email for empty report

2
You can prevent the email by causing the report to fail when no results are returned - obviously this has the drawback that genuine failures could potentially be overlooked.

For the report to "fail on demand" create a formula which checks a report field for a count of zero or a null return i.e. - the report contains no records or any records it contains are exclued in the report logic. Use a statement which generates a divide by zero error if no records exist.
E.g. <If isnull({field}) or count({field})=0 then 1/0>

RE: Cancel email for empty report

(OP)
Thank you very much. Like you said, this method can hide "real" failures. But from now I'm almost sure that it's my only solution.

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