When using a CCR Tree instead of the AA prompt, can extensions still be dialed directly? How does that work if there is an option 2 in the CCR Tree and the DN's all begin with 2? Also I see that you can add a Menu Point to the first level, but the book says nothing about setting up paths under this Menu Point or "second level" of the tree. The book says "You can assign eight call paths per menu, per level. Each CCR Tree has two levels." So, it sounds like I could have the Home menu with options and a menu point under that with a different set of options. Does anyone know how that works? I am going to be setting this up soon for our Church and really need to know. Thanks
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