Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Changing the message in night service

Changing the message in night service

Changing the message in night service

I need to change the message in night service, my manual is of no help.

RE: Changing the message in night service

Are you wanting to turn night services off/on?
Try Feature 871 turns on and feature #871 turns Off.

RE: Changing the message in night service

We need more info from you about your night service and the phone system you are using,  What version of software, is it a CICS, MICS, etc. are you using a flash or a NAM, Auto attendent on the voicemail or AA on the CICS, custom call routing or just an automatic attendent?

Communications Systems Int'l

RE: Changing the message in night service

I want to change the message.  I don't know what kind of phone it is it just says Meridian at the top.  I just took over here and nobody knows.  

My manual says Norstar Compact DR5 if that is of any help

RE: Changing the message in night service

There can be to messages in the voicemail one for day and one for night.

To Record the Company DAY & NIGHT Greetings:

Feature 983
LOG: 120000 (2 digit ext's) or 1020000 (3 digit ext's) or 10020000 (4 digit ext's)

          Press OK

          Press AA

          Press GRTG

          Press GRTG

          <Display> Greeting:

Enter 1 for DAY Greeting --- Enter 2 for NIGHT greeting

          Press OK

          Press REC to record.

Wait for the tone!
Good Luck!!


RE: Changing the message in night service

if you log onto the voicemail as sysmanager (feat 9 8 3 LOG:1 0 2 0 0 0 0 #) then press the AA button, then the table button, enter a 1 for table one and press ok.  at the aa menu prompt press OK. You will see Morning: followed by the greeting number that is selected for that time of day. If you press play it will play what is presently recorded there.  press next to see what greeting is set to play for afternoon, next again for evening, and next one last time for the non business hours. the default is morning 1 afternoon 2 evening 3 and non-business 4 but many techs change these numbers when they set up the systems. Whatever the greetings are you can change them as outlined above but remember to accept the recording after you have recorded it or it just gets discarded and goes back to the original.

Communications Systems Int'l

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close