ATA will not use prime line

Question

ATA will not use prime line

natcomis (MIS)

(OP)

26 Jul 02 11:12

I set up an ATA to use the pool A as the prime line. No mater what I do i always have to dial 9 for outside line. This is a fax and i don't want to have to dial a 9. How can I fix this?

Belltek (TechnicalUser) · Answer 1 · 2002-07-26 11:33:33

Set up the extension associated with the ATA for a Hotdial (External) and program the external number to dial to be Feature 78 (Pause).

natcomis (MIS) · Answer 2 · 2002-07-26 11:47:32

How do I program a Feature 78 from the fax?

executone (Programmer) · Answer 3 · 2002-07-26 12:15:53

You need to set ATA DN to Hotline. Hotline selects whether a telephone will be dialed automatilly when reciever is lifted. Programed in capabilities under terminal and sets.
Good Luck!!

hawkflorida (TechnicalUser) · Answer 4 · 2002-07-26 13:10:53

Executone is correct.  Here is an additional way to do it using routes and desticodes.

Scenario: A customer has a Norstar® MICS 4.1 system. This customer has a fax machine attached to the MICS via an ATA. When faxing out of the system they use a line access code of 9 and then the desired recipient telephone number. They want to simply dial the number without dialing the access code when faxing.

Solution:
1.    Under Services, build a Route and point it to a Pool Group. Then build a Destination Code and point it to the Route.
2.    Under Terminals & Sets/Line Access change PRIME LINE: NONE to INTERCOM for the analog station.
3.    Under Terminals & Sets/Capabilities change HOTLINE:__ to be EXTERNAL, then HOTLINE DIGITS DIALED OUT: to be the Destination Code in step 1 and then change the USE LINE:__ to be USE ROUTING TABLE.
4.    Give the station in question Line Pool Access to the Pool Group in step 1.

darnold@americaii.com

natcomis (MIS) · Answer 5 · 2002-07-26 14:11:36

Well I got it to wrok, don't really understand how...but oh well it works. Thanks alot for everyones help.

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ATA will not use prime line