ATA will not use prime line 1

Set up the extension associated with the ATA for a Hotdial (External) and program the external number to dial to be Feature 78 (Pause).

How do I program a Feature 78 from the fax?

You need to set ATA DN to Hotline. Hotline selects whether a telephone will be dialed automatilly when reciever is lifted. Programed in capabilities under terminal and sets.
Good Luck!!

Executone is correct. Here is an additional way to do it using routes and desticodes.


Scenario: A customer has a Norstar® MICS 4.1 system. This customer has a fax machine attached to the MICS via an ATA. When faxing out of the system they use a line access code of 9 and then the desired recipient telephone number. They want to simply dial the number without dialing the access code when faxing.

Solution:
1. Under Services, build a Route and point it to a Pool Group. Then build a Destination Code and point it to the Route.
2. Under Terminals & Sets/Line Access change PRIME LINE: NONE to INTERCOM for the analog station.
3. Under Terminals & Sets/Capabilities change HOTLINE:__ to be EXTERNAL, then HOTLINE DIGITS DIALED OUT: to be the Destination Code in step 1 and then change the USE LINE:__ to be USE ROUTING TABLE.
4. Give the station in question Line Pool Access to the Pool Group in step 1.
darnold@americaii.com

Well I got it to wrok, don't really understand how...but oh well it works. Thanks alot for everyones help.