I have a MICS connected to a NAM. The Voice Mail Auto Attendant is set to answer all calls coming in on the first DID, Line 145 after 4 rings. Line 145 is the DID main line for the receptionist. This gives the receptionist a chance to manually answer the call. The First call is answered correctly and caller receives AA, but second call is not answered until after FWD to Voice Mail setting on Prime Line phone is met (6 rings) and then it goes directly to General Delivery Mailbox, not AA. Can the AA handle more than one call at a time? Please help.
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