OK- I've got a DID line that my customer's old phone #'s are directed to. what he wants is a mail box/ info box that doesn't take messages. This box will give customers the new address, location info, not take messages, but still allow the caller to zereo out to get to the auto attend. or the operator. He really doesn't want to mess with the calls unless they zereo out for help. I tried pointing the DID to a ext. #249 this ext. has no phone.FWD 249 the to ext. 251(thats the vm). Making a Info box #249 with the message. This probably doesn't work because I don't have a ext. tied to the mailbox. I guess that's my question, can I point the DID to an Info box with nothing inbetween? I hope somebody can make since out of that.
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