Hello there, today I was trying to help a client sync an early release of ACT!2000 (the one that has "link with handheld device" on the file menu) with her Handspring Visor. She has Windows XP. I downloaded the free conduit from the ACT! website and set up the sync options. When complete we found that it actually sync'd the palm data with the data in the Demo database (that comes with ACT!) into her current ACT! file. So all of the data in her act file (2000 records) was GONE!. Thank god for back ups. Anyway, we reinstalled the conduit and tried again, and still the same problem. Our next step will be to uninstall and reinstall ACT!, Palm, and the conduit. Has anyone seen this before? Can anyone suggest a fix?