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How do I reverse a customer payment

thread631-274838

How do I reverse a customer payment

How do I reverse a customer payment

(OP)
The payment was applied to the wrong invoice.  How can I reverse a customer payment?

gennif

RE: How do I reverse a customer payment

Hi,

Post a debit note or an invoice to re-instate the amount on the incorrect customer and post a new payment for the correct customer. This way you have a proper audit trail.

Regards

e

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