CentreVu Supervisor VDN Call Profile Report
CentreVu Supervisor VDN Call Profile Report
(OP)
I have just been asked to change the service level intervals for a couple of our VDN'S. Is there anything I need to be aware of before doing this? I do not want to change this at the moment if it means the VDN statistics for today will be ruined.
Any help would be greatly appreciated.
Any help would be greatly appreciated.
RE: CentreVu Supervisor VDN Call Profile Report
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Thanks All Phoneman2