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Making calls to other branches

Making calls to other branches

Making calls to other branches

I need some help in setting up a facility whereby someone can simply type the extension of a phone in another branch and the system will automatically insert digits for the int code and area code.  Many employees dial internationally to other branches in the US and this sort of thing would really be helpful for them. Thank you

RE: Making calls to other branches

I have setup something like that here in AZ to call Fl. Its kinda like five digit dialing. we press 9 then the 45xx ext to call FL. In my ars ana table I have 45 set to route the call to a route table that inserts the 1 and then area code and prefix. I have it setup in Fl to do the same back to AZ. Hope this is a start

Wisdom is Knowledge
that is Shared

Thanks All  Phoneman2

RE: Making calls to other branches

Thanks for the advice.  Would '45' or whatever the beginning of the extension is conflict with regular local numbers that start with '45' in the ARS table.  I would need people to still make calls say to a local nu,ber 453 ....  Is it just as simple as setting the length of the dial string i.e 2 in this case?

Do you know if this would be possible through UDP without the use of 9?

Thx again

RE: Making calls to other branches

I don't have UDP setup. So I can,t say one that one for sure. I think you can us a second FAC other then 9 to get an outside line that would help route the call to the right route table. We have ten digit dialing here, so even if it is a local call they have to enter the 480,602,623 area code for ever call. As far as the lenth goes I put it at 4 in the ars table with the type being local but going out a LD trunk

Wisdom is Knowledge
that is Shared

Thanks All  Phoneman2

RE: Making calls to other branches

This can be done through UDP.  Essentially you would create a UDP code in AAR that points to a route-specific route table(s) that insert the digits required. You would need a unique UDP code for each unique dial string.  Hope this helps!

RE: Making calls to other branches

many thanks for the tips guys!

RE: Making calls to other branches

just one more thing:) I chose AARcode for a particular dial range 62xx.  There is a field where I need to enter the AARcode.  What would this be?  Does it relate to the ARS table somehow.  I already use an ARS code in the system parameters for alternate routing in case our primary carrier fails us. Thanks again

RE: Making calls to other branches

The ars code is the code that you will have set up to do the rerouting to you new office, the ars will then call a route pattern.
Where the route pattern will tell the system what to do with the call.
To add the ars code I think the command is add ars analysis (or digit conversion) xxx, you will then need to add the router pattern.  add rout xxx.  
I haven't got the system in front of me at the moment so this is from memory, but think it whould be close to the mark.  
We have this setup and it works like a dream.

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