Forgive the ignorance, but I am a rookie in disguise, and at the moment would not recognise and overlay if it hit me. One of my Option 11 switches has been set up to forward the main switchboard number, another has been set up to hide its identity. Both set-ups are causing problems to users. Is there any way I can programme each switch to allow individual extensions to forward their personal DDI/DID numbers to the people they are calling? Would this become a permanent arrangement, or could they enter some kind of spre code which would allow the identity to be switched on and off as required?
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.