×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Status History

Status History

Status History

(OP)
Where can I find the data for the Status History as presented on the ARWeb Ticket Status Page
Particularly the Date, State, and Person for each status of the ticket?

Any help appreciated!!

Thanks

RE: Status History

Probably is the H table related to that schema of the underlying database.

RE: Status History

Not really sure what you're talking about RmdyJoe..
And actually, I found the answer. The state/status history resides in the H85 table, with the fields T0 and U0 through T7 and U7 respectively. each T field represents the date, and each U field represents the User in this specific order:
T0/U0 - New State
T1/U1 - Assigned State
T2/U2 - Work In Progress
T3/U3 - Pending
T4/U4 - Resolved
T5/U5 - Closed
T6/U6 - Reassigned
T7/U7 - Clear state (whatever that is - not useful for my purposes)

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close