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Parent / Child Ticket association.

thread773-254482

Parent / Child Ticket association.

Parent / Child Ticket association.

(OP)
I have the need to create a Parent/Child Ticket association.
So basically instead of creating multiple No of calls for a specific incident I can have a master ticket and create entries for user that have the same problem. I hope this makes sense

RE: Parent / Child Ticket association.

email me at remedypro@nyc.com and i will send you the doc file i have on it.

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