×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Changing Class of Service and more

Changing Class of Service and more

Changing Class of Service and more

(OP)
I need help on changing the class of service in a Option 11 switch.  I need to enable handsfree and forward no answer on one extension. We're also adding bank of 100 DID's on our existing T-1 ranging from 7800-7899.  I need to know how program this so it would route to right extensions.  My new extensions are 800 and so on. I'm new to the system and I don't which load and steps should I use.

RE: Changing Class of Service and more

Hi there,

1. To enable handsfree:
On the individual TN, put CLS HFA

2. Forward no Answer
On the individual TN
a. CLS FNA CFXA (allows internal and external calls to be forwarded to an intended number)
b. FDN XXX (the number it will go to)


3. Are you saying that you are currently under a 3-digit number? If so then you have to do this:
a. LD 49
Create an IDC table to allow 78xx to 8xx
Example:
IDGT 7800
7800 800

I am not sure whether you can do it once eg 78 -> 8 and automatically all the incoming with prefix 78xx will be changed to 8xx. You can try and maybe tell me later.

b. LD 16 (RDB)
Allows the idc table created above to be used on the affected route
IDC YES
DCNO - the IDC table number
NDNO - same as above


Good luck

MH

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close