Can you have appear & ring on a phone with voicemail
Can you have appear & ring on a phone with voicemail
(OP)
We have had several problems with phones that rang and also had voicemail. Sometimes the system seems to catch the calls before the operator and sends the call to a phone with voicemail. Is there a workaround for this, or is it a glitch in the programming.
Thanks,
ReconREx
Thanks,
ReconREx
RE: Can you have appear & ring on a phone with voicemail
1. set the extension foward delay to more than the AA delay, or more rings than the operater needs to answer the calls.
2. Remove ringing line appearencs from the set.
3. Also make sure of your DRT to prime settings, if you are using DRT to prime.
number one will most likely work for you.
RE: Can you have appear & ring on a phone with voicemail