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Lotus Approach 9.5 Update NOT Installing

Lotus Approach 9.5 Update NOT Installing

Lotus Approach 9.5 Update NOT Installing

(OP)
Hi

We have just recently upgraded our copies of Smartsuite 9.01 to 9.5. The old version was uninstalled and a fresh copy of 9.5 was installed.

Once 9.5 was installed I attemtpted to install patch "c" that I downloaded from IBM. Before installing the patch I checked the version number to make sure the patch had installed correctly.

The fresh version number was: 9.5.9904.2801 the patched version should have been: 9.5.9904.9805 but remained at 2801.

This was tried on Windows 98 workstation and a Windows XP Home workstation producing the same result.

Has anybody encountered this problem before?

RE: Lotus Approach 9.5 Update NOT Installing

The patch installed OK. They did not update the version number!

Sue Sloan

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