×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

"The connection between your handheld computer and the desktop...

"The connection between your handheld computer and the desktop...

"The connection between your handheld computer and the desktop...

(OP)
I'm getting the following msg: "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again." Problem is that I checked the connection by hot syncing my boyfriends palm lllc to see if it was the serial port or connection(we have the same models)and his works fine. I notice when the hot sync starts that it doesn't show a user name for mine (it does show his user name on the other) but I have that all set up like I did before when it worked...any suggestions? Maybe I need to figure why it's not showing MY user name when it syncs??

RE: "The connection between your handheld computer and the desktop...

I got a "used" PalmV that showed another users name and wouldn't sync my Palm Desktop items until I did a "Hard Reset" on the PalmV and then set it up again.  All is Great now!  Here's how:  

To perform a hard reset:

1.    First put the Palm on its cradle and try to HotSync the current configuration.

2.    After the HotSync operation, hold down the green power button on the Palm's front panel. While holding down the power button, use the tip of a paper clip to gently press the Reset button.

3.    You should see a warning on the Palm screen that all data is about to be erased. Press the "scroll up" button on the Palm's front panel to complete the hard reset.

4.    After the hard reset is completed, right-click the HotSync manager on your Windows desktop. Choose Custom and change all of the conduit settings to "Desktop overwrites handheld." Place the Palm on the cradle and press the HotSync button. After the HotSync operation is completed, change the setting for each Custom HotSync conduit back to "Synchronize" or press the Default button.


RE: "The connection between your handheld computer and the desktop...

Look in Outlook.  There is a note with the user name in it.  Change the name and you're all set.  No Hard Reset needed.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close