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Any info online on steps involved in relocation of pbx to a new site?

Any info online on steps involved in relocation of pbx to a new site?

Any info online on steps involved in relocation of pbx to a new site?

Does anyone know of any information somewhere online that may help me in working out a plan in moving our existing Definity G3csi system to a new site?  I can write up a good portion of the document but my biggest fear is that I will be forgetting some very important steps.

Thank you.

RE: Any info online on steps involved in relocation of pbx to a new site?

No big problem.
What the configuration of switch do you have?
There are some parameters which you should keep in mind and right shut down some device(Audix , DS1's, Announcement Board and etc.)
Have you a difference in Numbering plan on old and new locations?  

RE: Any info online on steps involved in relocation of pbx to a new site?

We moved our G3Si V6 from LA County to Sacramento County a little over a year ago.  If you have maintenance with Avaya still, they say their tech must be the one to disconnect the PBX from the old site and reconnect it in the new site.  If you have more than one flash card, I'd recommend running a “save translations” and “save announcements” on both cards.  Keep one card with the PBX and the other card somewhere safe.  We actually transported our PBX in a U-Haul.  We used a ton of bubble wrap.  Depending on where you’re moving to, there could be a lot of changes to your route patterns.  You should get a PacBell rep assigned before you move to make sure the circuits are installed right.  You can get the PacBell rep to run a Zone Measurement Report, that way you have all of the NPA & NXX defined as either local or local toll (for reconfiguring the route-patterns).  

Good luck.


RE: Any info online on steps involved in relocation of pbx to a new site?

I've just moved a switch. My best advice is to bite the bullet and pay every penny Lucent want to move the thing. Anything less is a false economy, especially if you're a call centre. They wanted to charge us $20k and I wish we'd paid it.

We hired an engineer from a Lucent "partner" who couldn't get a new ISDN circuit up and running at our new location. He spent 6 hours trying to get the D channel up alone. At first he didn't even check his work so he became totally confused when he couldn't get an outside line. In an effort to do so he screwed with the ARS and routing tables and caused untold problems. He then complained that he couldn't get anything working as without the craft password he couldn't check where the problem was.

Funny how it only took me 30 minutes to get the D channel up after he left and I certainly don't have the craft password.

As for moving the thing itself, ours is 2 single carrier cabinets stacked together. We unplugged it and threw it in the back of a pickup ! Darn thing powered up right first time, believe it or not.

All that aside, again, my single best recommendation is let Lucent do all the work however much it costs. During a move you'll have plenty to worry about, the last hassle you need is someone mapping cross connects wrong and stuff like that.


RE: Any info online on steps involved in relocation of pbx to a new site?

We paid Avaya to move our switch.  We had no problems getting up since they have all resources availaible throughout the move.  Although it is tempting to go the cheaper route, think first.  If you have any support or maintenance they probably won't service you after you move it by yourself.  Is it worth voiding maintenance?  Avaya is too expensive in my opinion but unless you play by their rules you will get screwed.

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