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Remove password on 3903 phones

Remove password on 3903 phones

Remove password on 3903 phones

(OP)
How do you remove the password on a 3903 phone.  The password option is used when the end user sets it in the Directory/Log application..

The end user has left the company and I have not been able to clear the password or even gain access.

Thanks,
Tony

RE: Remove password on 3903 phones

LD 32
CPWD  (TN of the 3903)

hope this helps

RE: Remove password on 3903 phones

(OP)
So I checked out LD 32...
I think I'm not clear as how to enter the info into the PBX correctly.

I did:

Ld 32
cpwd (entered the TN) carriage return.

I also tried Ld 20 since the overlays are linked.
But I tried to do it as an easy change.

Nothing worked, and when the Directory/log button is pressed on the M3903, it still wants a password.

Any suggestions,
Thanks

RE: Remove password on 3903 phones

When you reset the password, it defaults to 12345678.  Once you enter the password in the phone, you can either turn off the password or change it

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