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Intelligence Server Stops Randomly

Intelligence Server Stops Randomly

Intelligence Server Stops Randomly

Does anyone know what causes Microstrategy Intelligence Server to stop running for no apparent reason?

We have intelligence server running exclusivley on one machine with enough processor power / memory etc.  Every so often, at random intervals, the service just stops.  Sometimes it happens 3 or 4 times a week, then the problem might not happen for a month then it happens again.  None of the error logs report anything apart from the NT App Log which records the date/time when the serivce stopped.

It is as if someone has just stopped the service ... and I have checked for this as a possible cause


RE: Intelligence Server Stops Randomly

please call tech support to log this case.  703-848-8700.  I think this is serious enough that they should prioritize it for you.

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