×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

list measurements trunk-group summary today-peak

list measurements trunk-group summary today-peak

list measurements trunk-group summary today-peak

(OP)
When I do a list measurements trunk-group summary today-peak I am seeing something odd for today.  Our 6 T lines are bound from the network side to hunt through all the channels,  I put 4 of those T in trunk group 6 with 96 channels and 2 Ts in trunk group 7 with 48 channels.  During the measured hour of 900am it read as follows

Grp  Grp  Grp  Grp Meas Total  Total   Inc.  Out  %    Out
No.  Size Type Dir Hour Usage  Seize Seize Srv  ATB  Blk
6     96    tie   two  900   1085   464   364    0      0    0
7     48    tie   two  900   5         24    24    24      9    0

I have a call center and we get a high volume of inbound calls, I normally do not utilize trunk 7 except during peak hours on Tues/Thursday.  When I do I usually get overflow to Trunk 7 it has been as high as 24 without any All Trunk Busy (ATB)  I did a Status Tr 7 when I noticed it but everything is showing inservice/idle.  The only thing I can think of is my T may have taken a hit and went down briefly during that overflow.  Any ideas?
Jay

RE: list measurements trunk-group summary today-peak

1 Span in trunk group 7 definately went down.  If you are using it for overflow, shouldn't your trunk 6 show ATB before any calls even went to trunk 7?  Even stranger, if 7 has 48 members, and assuming 24 of them did go down, and you only took 24 calls during the busy hour on this trunk group, this would imply that you only took 24 calls on group 7 but they all came in at roughly the same time busying out the group.  Weird.

RE: list measurements trunk-group summary today-peak

The usage doesn't even add up. 5 total CCS for the group shows if 24 calls were taken and busied the group out, they all came in at the same time for exactly 20 seconds each.  A more likely explanation is that you lost both spans in group 7 for less than 1 minute.  With 0 ATB in group 6, it shouldn't have been an issue.   

RE: list measurements trunk-group summary today-peak

(OP)
Thanks for your imput. My main concern is that the next time I get spillover into trunk 7 that it might drop the T.
I have place test calls on various channles using Facility Test Calls and they have completed fine.

RE: list measurements trunk-group summary today-peak

how did u put the Facility Test Calls?

Nagesh

RE: list measurements trunk-group summary today-peak

(OP)
I have a code listed under page two of Feature Access Code.  I typed my fac test calls code (in my case a 3 digit number), then the DS1 board number 01305 (3 is used in place of c) plus the channel I dial out of (1-24) You need to pause a second, then I placed my test call 1-845-xxx-xxxx.  The call works fine, I don't need to dial a 9 since this by-passes the ARS and uses trunk routing.
The whole thing looks like:
XXX 01305XX 1845XXXXXXX

RE: list measurements trunk-group summary today-peak

i tried to put the facity test call on my system.but after dialing the channel number i get an ambulance tone.

my facity acces code is 572.
so when i dial

572 01313XX i get the ambulance tone.i can not dial the test call number.

any suggestions

Nagesh

RE: list measurements trunk-group summary today-peak

(OP)
What is the DS1 board number you are trying?  What you described in the example above would be the 3rd carrier and the card located in slot 13.  (01313) My cabinets/carriers only have 10 slots in them.  I have 3 carriers. Carrier A would be 011XX Carrier B would be 012XX and Carrier C would be 013XX

-Jay

RE: list measurements trunk-group summary today-peak

Your station's COR needs permission to do a FAC test call.

-CL

RE: list measurements trunk-group summary today-peak

Jay

the ds1 board numbers are as follows

01c12
01c13
01c14
01c15

is there anything else that i need to do?

RE: list measurements trunk-group summary today-peak

lopes1211

by your station's COR needs permission to do a FAC test call
do u mean the field Facility Access Trunk Test to be set y

if yes.then it is already set yes

is there anything more required

Nagesh

RE: list measurements trunk-group summary today-peak

(OP)
That should be it to the best of my recolection.  You may need to also add Console permissions to that phone's COS.  I don't remember off the top of my head.  If you are only going to place the Facility test calls from that phone, you may want to modify an unused COS so only that phone is affected.  Give a shot and let us know

-Jay

RE: list measurements trunk-group summary today-peak

my station has got the console permissions also.anything else required.

plz let me know

Nagesh

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close