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List Meas Call-Summary Report Question

thread690-189792

List Meas Call-Summary Report Question

List Meas Call-Summary Report Question

(OP)
Hello,
I have a Definity G3Rv9.1 and run several daily reports.  The 'list meas call-summary' report gives the number of calls completed each hour for voice, data, multi-media and service link call types, for the last 24 hours.
I ONLY have analog lines installed for my users.
This report consistently shows 12 to 15 data calls each day between 8:00am and 9:00am.  I have checked on this before and realize that this is likely a fax or modem plugged into the telephone jack.  It is probably a fax back service or something like that.  These calls also appear on the 'list meas call-rate data' report.
Is there a way to determine what station/extension is getting or sending this information?
There is no CMS on my switch... I have only BCMS. Any assistance would be appreciated.
Regards.

RE: List Meas Call-Summary Report Question

Hi,

There's a couple of ways of doing this - the quickest way, as your running R9, would be to come into work at 8am and do a trace on the trunk (i suggest copying the output to a file 'cause there maybe a fair bit of info) but you will see the number called and the calling party.

Hope this helps,

Chris

RE: List Meas Call-Summary Report Question

oops,

the command, in case you're unaware, is "list trace trunk xxx" where xxx is the tac of the trunk you want to trace.

Chris

RE: List Meas Call-Summary Report Question

(OP)
Thanks for the hint... will give this a try.

Regards, Grace

RE: List Meas Call-Summary Report Question

(OP)
Tried this command, did not work... correct syntax is 'list trace tac xxx'
Thanks... this gave me a clue on these calls.
Regards.

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