Training

See if your employer will foot the bill for BTC178M2. It's a CBT that covers basic system admin so if you're beyond basic don't bother. I went out to look for a price but they stopped posting, if I remember correctly it was running a little under half the instructor led version (plus no travel expense). They're not advertising it when you do a job function search at the web site but if you search by course number you can get the description.

Depending on the part of the world you're in,

I could recommend some Educational Partners of AVAYA...

-Please let me know if this was of any help-

Kind Regards,
Maarten Copini

Thanks guys for the helpful replies.

mcopini, I am from Lancaster, PA. If you can recomend any good training partners I would greatly appreciate it.

Thanks,
Ken

Hi,

I am a former Lucent/AT&T trainer and software programmer in the Upstate, NY area.
I am currently running my own business consulting, training and installing addon equipment.
I currently service customers in Athens, Towanda and Pittsburgh PA.
If you are interested in discussing training or support options, please contact me.
jim@sandscomm.com
Thanks.

Ken,

since I can only recommend some Training-partners in Europe, travel-expenses and technical differences between the CALA and EMEA-region could be an issue in your case.
Let me know...

-Please let me know if this was of any help-

Kind Regards,
Maarten Copini

Hi there,
I take it you have read through the definity "little instruction books" on the avaya website?

They are really helpful and they are available for free download at
Hope this helps

John