So I have a customer with about 85 phones on a MICS w/R1T1 that was getting flaky with software errors in the error log. Upgraded to 5.0 s/w and now the the Fiber NAM8 3.0 doesn't work! Inactive feature comes up on F983. I tried F903, and it does not work either. Do I have to upgrade the VM s/w as well, or do I need to go DOWN to a MICS 3.0 s/w level? Is there any compatibility issue at all? I was told before buying the upgrade that 5.0 would work seamlessly with the 3.0 NAM. I also do not get why the browser tool and backup does not work with the regular remote utilities s/w i usually use. I am pretty Norstar savvy and this has been a very frustrating upgrade for me. I need VM/AA working ASAP for these guys so any help would be greatly appreciated.
Rich Cizmas 702-743-5805 LV, NV
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