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K175 Vantage 3 and Expansion Module

K175 Vantage 3 and Expansion Module

K175 Vantage 3 and Expansion Module

Hi ...

I have IPOSE 11.1.3 with Expansion Server L, each in different location .
when connect K175 to Primary Server, working fine with labled buttons expansion module and search contact perferct.
when connect K175 to Expansion Server L using Primary IP address as file server, working well but the expansion module not showing any programmble label, and the contact not available through search like case one.
the following message appears when connecting to Expansion server L

Note that the Expansion server have K1XXBSupgrade file same as on the Primary.

Is this a connectibity issue or something must to be do on file ???


RE: K175 Vantage 3 and Expansion Module

Hello ...

can i got help here ?


RE: K175 Vantage 3 and Expansion Module

Hello ...

The same case occur when connect K155 V2, Local connect with green Presense ( Available), Expansion Module with lable button working and search contact working.
but on remote site when connect it to Expansion L, working with limited function ( Presense Inactive / Label button empty, seach not working )


RE: K175 Vantage 3 and Expansion Module

Hi ..

On the Expansion L Branch, when connect the Vantage phone using the porxy server of the main IPOSE it's working fine, now the problem is found, it's when using branch IP as a proxy server, the problem is that all have the same file and setup.


RE: K175 Vantage 3 and Expansion Module

Hello ...

Advice Please ??

RE: K175 Vantage 3 and Expansion Module

I would call in a professional. You can't run an entire business with multiple posts daily off the back of the goodwill of everyone on this site!

Thanks, Tim
Adelaide, Australia

RE: K175 Vantage 3 and Expansion Module


Thank you for your kind literary gesture. Can you now help me with this?


RE: K175 Vantage 3 and Expansion Module

Go and find an Avaya partner and annoy them with your endless questions mate. They get paid to listen to it, we don't.

Former Avaya IPO/ACCS Technician
Melbourne, Australia

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