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Simphony CAPS Not Posting Sales to R&A

Simphony CAPS Not Posting Sales to R&A

Simphony CAPS Not Posting Sales to R&A

(OP)
My Simphony CAPS is not posting sales to R&A.

I have attached the error as seen from the log file on CAPS.

Meanwhile, whenever any transaction is carried out, the DPS Log shows that a transaction is coming through but at the end nothing still get posted to R&A

RE: Simphony CAPS Not Posting Sales to R&A

You can check the transaction transfer to Dbcreate or not, and check the DPS log.
Or try to restart the DPS service. Could please upload the egatewaylog and DPS ?

RE: Simphony CAPS Not Posting Sales to R&A

Hi King
It seems your check is not send to decreate database.
You can use SMSS and connect to the dbcreate database ,
select * from checks where checknum= '***' to see the check posted to dbcreate or not.



RE: Simphony CAPS Not Posting Sales to R&A

(OP)
Ki Niko,

Many thanks for your kind reponse.

Are you talking about CheckPostingDB?

Which database is dbcreate?

RE: Simphony CAPS Not Posting Sales to R&A

Hi King,
Which version do you use ?

Dbcreate is a schema in MCRSPOS.

RE: Simphony CAPS Not Posting Sales to R&A

(OP)
I HAVE Sim 18.2.12

R&A: 8.5.1

RE: Simphony CAPS Not Posting Sales to R&A

Hi King

Connect your DB and use SQL developer to login the DB, then select dbcreate datebase.

RE: Simphony CAPS Not Posting Sales to R&A

(OP)
Hello Niko,

I do not have dbcreate database here

RE: Simphony CAPS Not Posting Sales to R&A

What DB do you use? Oracle or MSSQL?

IF Oracle database is Dbcreate , MSSQL is dbo.check.

Please connect you APP server and find it.

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