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Remote J100's - New/Renew TLS Certificates
3

Remote J100's - New/Renew TLS Certificates

Remote J100's - New/Renew TLS Certificates

(OP)
Hello all,

I have clients running IPO Server Edition in the Cloud on a hosted VM.

We have quite a few moving over to TLS to utilize the IX Workplace / Remote J100's.

On Existing Systems, In which I enable TLS and the IPO Reboots, the phones will log back in, however under TCP.

In order to get the remote phones to grab the TLS Certificate, and register as TLS, I need to clear the phones. Locally, I was able to re-boot the phones, and they would grab the certificate and register as TLS (on the same network as the IPO) however most of our IPO's are Hosted SE.

Is the only way to get existing phones to register as TLS and grab the new certificate, to clear them?

What about when the certificate expires in a year and needs to be renewed? Is there a way to do this without manually clearing the phones, again?

We are using NoIP / DigiCert for our CA.

Thank you!

ACSS / ACIS

RE: Remote J100's - New/Renew TLS Certificates

Hi DSM600RR, were you able to get an answer to this inquiry? I'm running into the same thing with remote phones. Do we need to reset the phones everytime certificate is regenerated or is there any other process we can follow?

RE: Remote J100's - New/Renew TLS Certificates

2
From personal experience, if the certificate is renewed before it expires then the phones will pick it up with no issues.

If the certificate expires before you renew it, then the phones will get a certificate error before connecting to the system and will not be able to get the new certificate. In this case the phones will need defaulting to clear out the old expired certificate.

One other point, this will also apply if any of the CA certificates expire too!

“Some humans would do anything to see if it was possible to do it.
If you put a large switch in some cave somewhere, with a sign on it saying 'End-of-the-World Switch. PLEASE DO NOT TOUCH'.
The paint wouldn't even have time to dry.”

Terry Pratchet

RE: Remote J100's - New/Renew TLS Certificates

(OP)
Ekster: Fingers crossed, we will report back in about 10 months :D

ACSS / ACIS

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