×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

InoculateIT ver6 email notifications

InoculateIT ver6 email notifications

InoculateIT ver6 email notifications

(OP)
Here at work we just upgraded from Computer Associates InoculateIT 4.53 to ver 6.0.
We also purchased the Microsoft Exchange Option so that it would scan emails coming in.
The one thing that I have noticed though is that under 4.53, you had an option to have the system email the Exchange Administrator when a virus was found.
So far, from what I can tell, that option has vanished under ver 6.0. I cant find anywhere to have it email the administrator when a virus is found. The most it seems to do is put a window on the servers desktop stating that a virus was found.

Does anyone know if this is possible under 6.0? I emailed CA's tech support site twice, but that was 10 days ago, and they still havent responded. Funny how they called back within minutes when I was demoing the software, but once I purchased it, they dropped off the face of the earth.

Thank you,
Brian T.

RE: InoculateIT ver6 email notifications

Brian,
   I felt deja-vu reading your post, I could have written it myself.  "Ditto."

   I dug up somewhere that 6.0 uses Microsoft's AV-port built into Exchange 5.5 (SP3+) or 2k, and therefore is not able to send emails.  CAI has not responded to my requests for a workaround.  They did, however ask me repeatedly if I was interested in the rest of the eTrust suite.

   I've rolled back to 4.53 on my Exchange server, and left the rest of my domain at 6.0.  When my InoculateIT licenses are close to running out, I'm migrating to McAfee Groupshield, as they have said that their product has email notification capability (to both administrator and message originator).
-Steve

RE: InoculateIT ver6 email notifications

(OP)
Oh joy.
All I can say about that is... fooey.

We purposely upgraded from 4.53 to 6.0 just to get some added benefits. Now with this new discovery of the lack of notifications, I dont feel so good about the purchase. We just bought the software about 2 weeks ago, and the upgrade cost was less than $5000, but now I almost wish we would have looked at something else... like Trend Micro.

If you figure anything out, let me know. I will do the same.

Thank you,
Brian

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close