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How to Transfer Licence to New PC

How to Transfer Licence to New PC

How to Transfer Licence to New PC

I have Office 2019 on my old laptop the last four years.
I now have a new Laptop and have re-installed Office onto it one month ago.
All working fine.

Some days ago I started getting popups when launching office, saying that it needed registering.
I ignored it as I thought all was working ok.

However, two days ago Office stopped working.
One month after having re-installed it.

I tried registration with my key.
Said it was invalid.

The licence is for one device only.

If I unistall from my old laptop will the licence then become valid?
Is there any risk that I will lose access to Office entirely and not be able to re-install on the old laptop?

Not sure what route to take.
Please help.

RE: How to Transfer Licence to New PC

I can't add anything to the above answer. But keep in mind that a new version of Microsoft Office is due to be released later this year. This will be designated Office 2024, and will be available for outright purchase - on a single machine - just like your existing Office 2019.

See here for some further info.

It's not clear if there is an upgrade path to this new version. If there is not, and if you decide you need this latest version, you might prefer to get this new version for your new laptop and keep the existing version on the old machine.


Mike Lewis (Edinburgh, Scotland)

Visual FoxPro articles, tips and downloads

RE: How to Transfer Licence to New PC

Thanks both for the reply.
I've since contacted MS via chat and they said that the key given me by the vendor has been "Multiplied" or pirated. Not sure if they are right.
I've contacted the vendor and asked them to give me the original key as MS has suggested.

The vendor said that
"the key is valid on one device and can be used there lifetime. If you change device you need a new activation/key!"

Not sure if he is right.

Anyway, I'm now going to image my old laptop then uninstall Office then try to use the key on my new install on the new laptop.

If it fails then at least I'll be able to recover the image and the working Outlook on the old laptop whilst I decide what to do.

RE: How to Transfer Licence to New PC

Sounds like you had a bad deal. I hope you manage to get it sorted.

Please let us know if you succeed. I'm sure other people would like to have an answer to this question.


Mike Lewis (Edinburgh, Scotland)

Visual FoxPro articles, tips and downloads

RE: How to Transfer Licence to New PC

As far as needing a new key is concerned, the vendor is indeed correct and Microsoft would tell you the same thing.
I have an old laptop with an Office 2010 license. I have since bought a new laptop and, when I tried to install my Office 2010 on it, it replied that my was invalid.
I contacted MS on the subject and was told that, indeed, the key is tied to the device. So I have kept the old laptop exclusively for the Office stuff I need to do, and do the rest of my work on the new laptop.
When the old laptop dies, I'll think about purchasing a new Office license.

I've got nothing to hide, and I demand that you justify what right you have to ask.

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