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Problem upgrading ax controller

Problem upgrading ax controller

Problem upgrading ax controller

Hi guys i have an ax controller version 9.4 when i access the server manager to upgrade the system i find this error. i've already tried to deactivate the serviclelink then clear hardware-id and activate the servicelink. i can ping https://swdlgw.mitel.com/ from the MiVB. My DNS is ok and i have internet access. Does anyone of you guys have gotton this error somewhere?

RE: Problem upgrading ax controller

are any ports blocked between the MIVB and https://swdlgw.mitel.com/ ?
probably need 443 and perhaps 22 open

If I never did anything I'd never done before , I'd never do anything.....

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