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4602SW IP Phone
2

4602SW IP Phone

4602SW IP Phone

(OP)
Hello !

I am managing a PBX an Avaya G3siV12 with operating system R012i.00.1.221.1
which has enable 20 devices IP phones Avaya 4602 IP.

One of them had to be replaced and I found an Avaya 4602SW IP.

I tried to install it and used the exact same settings as the old phone :

Phone=192.168.2.212 (IP address of phone)
CallSV=192.168.2.80 (η IP address of media server)
CallSvPort=1719
Router=192.168.2.1
Mask=255.255.255.0
FileSv=192.168.2.88 (one PC running TFTP server that I setup)
802.1Q=on

I tried to activate the phone but it was looking for TFTP server.

So I setup one on a PC and uploaded an old file I had : 46XXUPGRADE.SCR

As soon as the phone connects to the TFTP and gets the file 46XXUPGRADE.SCR it asks for a file which is not available 4602dbte1_8.bin

Is this file necessary ?

Can anyone send it to me ?

Thanks !!

Makis


Below is the 46XXUPGRADE.SCR file :

##################################################
# Mon Sept 08, 2003
#
# 46XX Software Upgrade Script
#
# Release 1.8 Build 1804
# Set Types: 4602,4602SW
#
# Release 1.8.1 Build 1.803
# Set Types: 4606, 4612/4624, 4620
#
#################################################
# BOOTAPP VERSION NUMBERS
# 4602: 1.8
# 46xx: 83
# 4620: 1817
#################################################
#################################################
# BIGAPP VERSION NUMBERS
# 4602: 1.8
# 46xx: 1.8.1
# 4620: 1.8.1
#################################################


#check bootApp version

IF $MODEL4 SEQ 4602 goto BOOTAPP4602
IF $MODEL4 SEQ 4606 goto BOOTAPP46XX
IF $MODEL4 SEQ 4612 goto BOOTAPP46XX
IF $MODEL4 SEQ 4620 goto BOOTAPP4620
IF $MODEL4 SEQ 4624 goto BOOTAPP46XX
goto END

# BOOTAPP4602
IF $MODEL SEQ 4602D01A goto BOOTAPP4602D
IF $MODEL SEQ 4602D02A goto BOOTAPP4602SW
IF $MODEL4 SEQ 4602 goto BOOTAPP4602D
goto END

# BOOTAPP4602D
IF $BOOTNAME SEQ 4602dbte1_8.bin goto DEF46XX
SET APPNAME 4602dbte1_8.bin
goto END

# BOOTAPP4602SW
IF $BOOTNAME SEQ 4602sbte1_8.bin goto DEF46XX
SET APPNAME 4602sbte1_8.bin
goto END

# BOOTAPP4620
IF $MODEL SEQ 4620D01A goto BOOTAPP4620A
goto END

# BOOTAPP4620A
IF $BOOTNAME SEQ 4620COMMON.V1817 goto DEF46XX
SET APPNAME bbla20_1817.bin
goto END

# BOOTAPP46XX
IF $BOOTNAME SEQ 46XXCOMMON.V36 goto DEF46XX
IF $BOOTNAME SEQ 46XXCOMMON.V52 goto DEF46XX
IF $BOOTNAME SEQ 46XXCOMMON.V65 goto DEF46XX
IF $BOOTNAME SEQ 46XXCOMMON.V69 goto DEF46XX
IF $BOOTNAME SEQ 46XXCOMMON.V82 goto DEF46XX
IF $BOOTNAME SEQ 46XXCOMMON.V83 goto DEF46XX
SET APPNAME bbla0_83.bin
goto END

################################
#download definity bigApp #
################################
# DEF46xx
IF $MODEL4 SEQ 4602 goto DEF4602
IF $MODEL4 SEQ 4606 goto DEF4606
IF $MODEL4 SEQ 4612 goto DEF4624
IF $MODEL4 SEQ 4620 goto DEF4620
IF $MODEL4 SEQ 4624 goto DEF4624
goto END

#definity bigApp for 4602 model
# DEF4602
IF $MODEL SEQ 4602D01A goto DEF4602D
IF $MODEL SEQ 4602D02A goto DEF4602SW
goto END

#definity bigApp for 4602D model
# DEF4602D
SET APPNAME 4602dape1_8.bin
goto END

#definity bigApp for 4602SW model
# DEF4602SW
SET APPNAME 4602sape1_8.bin
goto END

#definity bigApp for 4606 model
# DEF4606
SET APPNAME def06r1_8_1.bin
goto END

#definity bigApp for 4620 model
# DEF4620
IF $MODEL SEQ 4620D01A goto DEFAPP4620A
goto END

# DEFAPP4620A
SET APPNAME def20r1_8_1.bin
goto END

#definity bigApp for 4612 & 4624 model
# DEF4624
SET APPNAME def24r1_8_1.bin
goto END

# END
#GET 46xxsettings.txt
#GET 46xxsettings.scr

------------------------------------------------------------------

RE: 4602SW IP Phone

(OP)
Dear Shaun,

You are amazing !! Thank you very much for your help !!
Monday morning I will put the file on my TFTP...

Thanks again !!

Makis

RE: 4602SW IP Phone

(OP)
So I couldn't wait until Monday, so I put the file 4602dbte1_8.bin in the TFTP server and started the 4602 phone... (Actually the file Shaun sent me was 4602dbte1_82.bin which I renamed to 4602dbte1_8.bin)

1) Immediately the phone started downloading the file and updating with 4602dbte1_8.bin

2) As soon as it was finished it restarted and the phone was asking for another file : 4602sbte1_8.bin

3) Not knowing what to do, I copied the file 4602dbte1_8.bin and renamed it to 4602sbte1_8.bin.

4) I restarted the phone and it downloaded and updated with the new file 4602sbte1_8.bin (which was actually a copy of 4602dbte1_8.bin)

5) As soon as it restarted, the phone asked for another file : 4602sape1_8.bin

6) Again not knowing what to do, I copied the file 4602dbte1_8.bin and renamed it to 4602sape1_8.bin

7) I restarted the phone and it downloaded and updated with the new file 4602sape1_8.bin (which was actually a copy of 4602dbte1_8.bin)

8) After that each time I restarted the phone, it would cycle between downloading and updating with file 4602sbte1_8.bin and 4602sape1_8.bin (neither of which I had, but I thought I had tricked the phone by copying 4602dbte1_8.bin and renaming it to 4602sbte1_8.bin and 4602sape1_8.bin) It didn't work and the phone never worked...

So now, I think I need files : 4602sbte1_8.bin and 4602sape1_8.bin
in order to make it work...

Anyone have these files and could share them with me ?

Many thanks !!!!

Makis

RE: 4602SW IP Phone

I don't have those files but I have attached the other files for the newer software including the 46xxupgrade.scr. If you put the relevant parts in yours, these should be sufficient and 4602sape1_8.bin won't be needed.

Don't rename them - just update 46xxupgrade.scr to point to the correct versions.

(caveat being that will upgrade your other phones but may not be a bad thing!)

RE: 4602SW IP Phone

(OP)
Hi Shaun !!

Thank you once again for all your help !!!

I deleted the old and copied your latest 3 files to the TFTP server and immediately once I started the 4602 phone it downloaded first the 46xxupgrade.scr file.

1) Completed file 46xxupgrade.scr
2) Transmission failed could not find 46xxsettings.txt
3) Completed file 4602sbte1_82.bin
4) It restarts
5) Again completed file 46xxupgrade.scr
6) Again Transmission failed could not find 46xxsettings.txt
7) Transmission failed could not find cvt02sw_2_3.bin
... and it repeats the message that it cannot find file cvt02sw_2_3.bin

Do you have any idea what this file cvt02sw_2_3.bin is ?

Thanks for your patience and your help !!

Makis

RE: 4602SW IP Phone

(OP)
I googled and I think I found the file I was looking for... Tomorrow I will test it...

RE: 4602SW IP Phone

Glad you managed to find it! I did have that file if you couldn't find it.

It's been so long since I've ran these phones that I don't have the original zip files and there's about 5,500 files on my TFTP server that have built up over the past 15 years so making sure I get all the files can be challenging! :)

RE: 4602SW IP Phone

(OP)
Good news !!!

I couldn't wait until tomorrow, so I went tonight and uploaded the file cvt02sw_2_3.bin

Next the phone asked for file b02d01b2_3.bin which I found and uploaded.

And finally the phone asked for file a02d01b2_3.bin which I also found and uploaded.

After that... IT FINALLY WORKED !!!!

I am very happy with the result, because it would have sucked if the 4602 phone I bought from Ebay didn't work...

Soon I will be installing a new PBX on another site Avaya IP500v2 Gateway with J129 phones...

But for the existing site I needed to get this 4602 working...

I guess technology keeps moving forward, but keeping older technology working is also deeply satisfying...

Thanks again Shaun !!

RE: 4602SW IP Phone

The J129 has also been discontinued by Avaya. Move to the J139 which at least is still sold and a much better model.

RE: 4602SW IP Phone

(OP)
Hi Shaun!

That's strange.. the official supplier and installer of Avaya in Greece recommended this setup for the new site that I am preparing this summer with 90 extensions...

Below is their offer... I am starting now to do my research on the IP Avaya forum ..

1.1.1 IP500v2A Control Unit 1
1.1.2 IP500 SD Card 1
1.1.3 IP500 Rack Mount Kit 1
1.1.4 IP500 VCM 64 Card 1
1.1.5 IP500 PHONE 8 CARD (8 Analog ext) 1
Sub Total 1.1
Sub Total in Euro (Current Rate €/$)
1.2 System Software IP Licenses
1.2.1 IPO R11 AV IP ENDPT 1 ADI LIC 90
1.2.2 IPO R11 ESSENTIAL EDITION LIC 1
1.2.3 IPO R11 PREFFERED EDITION LIC (Required for Remote Users) 0 OPTIONAL
1.2.4 IPO R11 SIP TRUNK LIC 10
1.2.5 IPO R11 POWER USER LIC 0
1.2.6 IPO R11 RECEPTIONIST LIC 1
Sub Total 1.2
Sub Total in Euro (Current Rate €/$)
1.3 SIP PHONES
New J100 Series SIP Phones
1.3.1 J129 IP PHONE GLOBAL (NO POWER SUPPLY) 83
1.3.2 J139 IP PHONE GLOBAL (NO POWER SUPPLY) 6
1.3.3 J159 IP PHONE GLOBAL (NO POWER SUPPLY) 0
1.3.4 J179 IP PHONE GLOBAL (NO POWER SUPPLY) 0
1.3.5 J189 IP PHONE GLOBAL (NO POWER SUPPLY) 0
1.3.6 J100 Button Module 24 LCD 0
1.3.7 J100 Bluetooth Module for J159/J179/J189 0
Power Supplies (if no PoE switch exists)
1.3.8 POWER ADAPTER 5V J139,J159,J179,J189 0


This is their offer, before my negotiation...

I will start doing my research/homework on the IP Avaya forum...

Thanks again !!

Makis


RE: 4602SW IP Phone

I just checked. Looks like Avaya discontinued the J129 in June 2021 but then introduced a new model in Dec 2023.

RE: 4602SW IP Phone

(OP)
Hello again !!!

This time I am experiencing a different problem with a different Avaya 4602 IP telephone device.

This telephone was working just fine for over 10 years and suddenly it started displaying the message "Discover 192.168.2.80"

No matter how many times I restarted the phone or switched ethernet port on the network it kept showing the same message.

I connected the phone to the TFTP server and uploaded the proper files that other phone work with... but the same problem...

I reset the phone multiple times using the reset codes HOLD CLEAR (25327) but no luck...

Now whan I start the phone it says : Loading a02d01b2.bin
It says "Starting..."
Looks for "46xxupgrade.scr" (I switch TFTP off)
"HTTPS 1 -905"
Looks for TFTP
"Registering..."
"Discover 192.168.2.80"

and gets stuck there...

Any ideas ?

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