Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

PCA goes busy

PCA goes busy

PCA goes busy

Hello everyone,

I have a CS1000E R7.65 with PCA configured for simultaneous ringing on the PBX and MS Teams. The PCA works as intended, however every now and then the PCA TN gets stuck in BUSY status and the calls stop ringing on MS Teams.

Is here any guidance you can provide as to where to investigate why the PCA goes BUSY?

Thanks in advance


RE: PCA goes busy

The only thing I can think of is that the call was somehow answered at both destinations at the same time and one end didn't disconnect correctly and therefore remained active preventing further calls from being dialled.

It might be worthwhile posting both PCA TN's as you might need to check if there are any CLS settings to change such as SFA etc.

Also there might be a requirement to amend the disconnection timer.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.net

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close