Post Dial Help
Post Dial Help
(OP)
VM Pro 9.1 - I've got a Post Dial action that plays a 30 second emergency message to a Page group. The customer wants it to repeat for 90 seconds so I made a copy of the Post Dial action and made it the Next destination of the first one then did that again. The Next action after the 3rd Post Dial is a Disconnect. The Post Dial still only plays for 30 seconds then disconnects. How can I achieve this?
Is the Play Looped option a better way to go, and if so how can I get it to stop?
Is the Play Looped option a better way to go, and if so how can I get it to stop?
RE: Post Dial Help
That should make it play the message each time
Cheers,
BFG9K
Avaya IPO/ACCS Technician
Melbourne, Australia
RE: Post Dial Help
Stuck in a never ending cycle of file copying.
RE: Post Dial Help
RE: Post Dial Help
RE: Post Dial Help
Sadly my answer was partially driven by "I don't have time to test it myself and see what might be happening."
The only other thing I can think for you to try, is enabling Complete Sequence on the call flows Start tab with a really long timeout. But I suspect that the page event includes a disconnect event from the voicemail server end which ends the whole call flow.
Stuck in a never ending cycle of file copying.
RE: Post Dial Help
Nortel4Ever let us know so we can throw more pink at sizbut (or not)
Joe
FHandw, ACSS, ACIS
https://www.millsidetc.com/
RE: Post Dial Help
We will see if there is still some sort of timeout that cuts the announcement off after 30 seconds anyway.
I'll keep you posted.