The office who's Nortel Mics system I service had a major storm come through. It took out several pieces of equipment even though everything had surge protection. It killed lines on both trunk cards. I replaced both and the phones are fine now. The MOH still doesn't work. There originally wasn't sound coming from the source. We worked with that vendor and got it to output sound. They have a built in speaker to test sound(and that works) and I used my wand to verify sound going into the Amphenol connation. If I do a f86 I can BARELY hear the the MOH if I turn the volume to max. I verified that call handling - on hold: is set to music. I'm not sure what else I can try. Could the MOH port just be blown? any way to fix that with out a new system? Thanks
Thanks for any help.
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