×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Avaya Aura, INcoming calls drop in 10 second

Avaya Aura, INcoming calls drop in 10 second

Avaya Aura, INcoming calls drop in 10 second

(OP)
Hi, Folks.

I am newbee in Avaya system. When calling from outside to our external number routing is set whatever direct number, or term-ext - call lasts 10 second and then drops. Where should I check?Let me know what and how to check, please.

RE: Avaya Aura, INcoming calls drop in 10 second

(OP)
ANy help, please?

RE: Avaya Aura, INcoming calls drop in 10 second

bit more info req, sw version, are the trunks SIP or ISDN etc

have you used the CM, SM or SBC trace tools yet for calls?

RE: Avaya Aura, INcoming calls drop in 10 second

(OP)
Hi,

Trunk is SIP.
I didnt used trace tools, how can I use them? I have Site Administration tool and I have Access using web-site.
In one SIP trunk I have outside numbers which arre working correct and I have numbers which drop after 10 second. No communication with the guy who installed the system.

RE: Avaya Aura, INcoming calls drop in 10 second

(OP)
Issue was solved:
In a web-site: Elements-->Communication Manager-->Parameters-->System Parameters and there is "change system-parameters features" page 6 "Unanswered DID Call Timer (seconds):" changed from 10 to 25. All is working like a charm.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close