Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Storage location for password

Storage location for password

Storage location for password

We have a G3 (I don't have the exact version available) on which someone changed the password and didn't share it.
That's fine, we replaced the pbx with IPT. We have another pbx that suffered a calamity after a power outage, and
I want to raid the lost-password pbx for parts. My question is: will I be able to use the control cards, or is the
password coded on one of them and therefore unusable to me? The cards I want to pilfer are TN790B and TN794.
The circumstance is that the flash card on the current system now shows as being unformatted. I want to see if it's just
the control cards not reading the flash. It's worth a shot, otherwise this system is toast and will be replaced.
Any help is appreciated.

RE: Storage location for password

The boards can be swapped, only the login(s) to administer the system translations on the CF card are affected by the lost password.

However, if the system is not coming up after the power event then I would guess that your translations are toast.

RE: Storage location for password

Thank you for the quick response. I wasn't sure anyone even reads the forums for old pbx's any more.
I'm mostly certain that the translations are gone forever. I'm not convinced even a little bit that
swapping cards will help, but we owe our customer a half-hearted attempt to restore the system.
One of their own Avaya experts didn't tell me not to bother, so I'm guessing there's a shot.

RE: Storage location for password

If your hardware on the system is good, it will boot with default generic software if no flash card is
inserted or it is not seen. No translations will load. Generic software is loaded.
At login: prompt you can login with craft password is craft01.

You can see what software version is on the tn790B and you can also insert the flash card and do
Command: status card
This will show what timestamp is on the translations and announcements are on the flashcard.

Your flashcard may be good and can be read and loaded with other processor complex cards. If it does not load anything,
watch the SAT terminal as it is loading to see what hardware may be failing.

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"


49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting

RE: Storage location for password

I did watch the system boot up and it appears that all but the last steps pass.
The last message is off the screen before I can read it and since the data doesn't buffer
I can't scroll back to read it.
I did do a status of the card, it shows "unformatted". It doesn't say not present, and
I don't know if there is such a status. I only know that no translations load.
We've requested a TN794 from a decommissioned pbx and will give that a try. Failing that,
the pbx will be abandoned and the location converted to IPT. This is always what the customer
does in this circumstance.
I may try formatting the card and rebuilding a base configuration but that is out of scope
and expectations.
Thanks for the reply.

RE: Storage location for password

Your flash card may have issues being read on this system.
Check to see if they have more than one flash card.
Enable write protect on the card before inserting it in this system or another system
while testing readability.

Data on flash cards does not usually get wiped unless it is unplugged while there is a yellow
led lighted on the tn794.

Formatting the flashcard will certainly wipe it out, which I would not recommend.

Did you try to login with craft craft01 when you watched it boot from the SAT?

Command: list configuration software (shows software version, in memory and on flashcard)

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"


49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting

RE: Storage location for password

We provide remote support, can't view the SAT, that's if there even is one.
There are no spare cards. I requested a flash card and a TN794 from an old system no longer in use but it will never be shipped.
This is the environment I work in. With all this in mind, we've started planning the installation of voip phones.


Creation (GMT) Date: none
Old Version: none
Old Identifier: none
New Identifier: none
Update State: none in memory

Memory Resident: G3V8i.
Mem Card Resident: card err
Update Identifier: none

Memory Resident: 1:00 am FRI JUL 28, 2023
Mem Card Resident: card err

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close