×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Sl2100 InReport dosen't show transfered call

Sl2100 InReport dosen't show transfered call

Sl2100 InReport dosen't show transfered call

(OP)
Hi All
Sl2100 / InReport
If EXt 210 dosen't have permission to make outgoing calls (trunk call)
and EXT 210 make a call To Operatpr (EXT 200 ) after that operator transfer call to Trunk and dial outside Number and hangup
the call establised bettwen EXT 210 and outside Party.
but inreport record 2 SMDR
1- from 210 to 200
2- from 200 to outside number
and xcharge the outside call on operator

i used putty and noticed the Sl2100 output 3 record
1- from 210 to 200
2- from 200 to outside number
3- from 210 to outside number
and charge the outside call on EXT 210 and that is the right way
Do you have any suggestion to solve Inreport Problem
I sue Inreport Ver 1.10.1 and application manager Ver 1.8.1 and main software Ver sl2100_05.00.00

RE: Sl2100 InReport dosen't show transfered call

Pretty sure Incontrol or Inreport uses P-codes and not SMDR.

RE: Sl2100 InReport dosen't show transfered call

(OP)
thnak you CoralTech
what did you mean by P-Codes
i don't have P-code
did you mean Account code
any way
the PBX is SV9100 and it used in hotel So I can not use account code for each room guest.

RE: Sl2100 InReport dosen't show transfered call

InControl uses the system machine codes. Most Hospitality systems will use the SMDR off the system. Both may run at the same time.

RE: Sl2100 InReport dosen't show transfered call

(OP)
sorry CoralTech
but I didn't have InControl did you mean InConnect / InFIAS
However,I Think it remains an InReport problem with transfered calls.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close