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DSCXL2

DSCXL2

(OP)
We need support. We have a HiPath 4000 V6.0 with dual processor DSCXL2. The second processor in slot 5 become faulty and we want to know how to replace it.

RE: DSCXL2

How is it faulty ?
What is on the screen

RE: DSCXL2

(OP)
It is booting and booting again

RE: DSCXL2

And if you STA-HISTA:SEARCH; what do you get

RE: DSCXL2

(OP)
I will visit the site tomorrow and update you.

RE: DSCXL2

(OP)
<sta-hista;
STA-HISTA;
H500: AMO HISTA STARTED
+---------+-----+-----------+--------+-------------------------+
I ALARM I ABS I ALARM I ALARM I ALARM NAME I
I GROUP I I NUMBER I PRIO I I
+---------+-----+-----------+--------+-------------------------+
I CENTRAL I A1 I 028 I MAJOR I SYSTEM_TIME_FAILURE I
+---------+-----+-----------+--------+-------------------------+
I CENTRAL I BPA I 005 I MINOR I CC_RESTARTS I
+---------+-----+-----------+--------+-------------------------+
I CENTRAL I BPA I 006 I MINOR I CC_STBY_FAILURE I
+---------+-----+-----------+--------+-------------------------+
I CENTRAL I BPA I 005 I MAJOR I CC_RESTARTS I
+---------+-----+-----------+--------+-------------------------+

AMO-HISTA-111 READ HTS HISTORY FILE
START COMPLETED;

RE: DSCXL2

(OP)
Today I visited the site. see above the result for HISTA command.

RE: DSCXL2

What is the date time ? (DIS-DATE;)

Can you go into the PORTAL and see what is happening there.

RE: DSCXL2

sbcsu asked for sta-hista:search; which gives you the last 2 hours of messages, but you did sta-hista; which only lists the alarms table. Alarms table shows a CC is restarting but you'd already said that.

Cannot tell from your message whether the CCB VM is restarting, or the whole platform for node 2 is restarting. If you login to the linux, "uptime" will tell you. If the uptime is a long time but you know it restarted a few hours ago, then it looks like you have an RMX problem which is maybe a little less serious than a HW problem on the processor.

But in either case, remedial action is the same. If corosync, atlans connections are all OK and processor A can reach processor B on both networks, then node 2 should be reinstalled.

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