Is this Meridian Mail? I purchased 1

Hello Mike

The last but 1 card on the right is Call Pilot. Its not Meriden Mail.

There aren't many of us who work on these systems and that includes myself as the product died many moons ago and Avaya only wants you to spend loads of money on their kit which is fine if you intend to have a large business and need your own system on site.

These days, the push is to go hosted.
I'm not sure if Call Pilot was required to need the Option 11 Aux ID?

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin

Dear FS,

Thanks for writing.

I want to install this system in a Church. They currently have a computer type pbx running Windows XP and I have no knowledge of that system and being as old as it is, I don't think I want to. LOL

It is a small campus and they have 24 extensions. That means 24 MRCs plus a Hosting MRC plus additional bandwidth on their Internet connection. Several PA zones would require several VoIP adapters and several more MRCs to go with that.

They are about to hire me as their chief engineer and I thought that this system would be a good fit if I could get it working and being on-site, I could maintain it. I have been working with Nortel and Norstar since the early 80's. I have since retired and have only a few clients left to maintain; most all have gone VoIP.

I really do want to get this system up and running and transferred into my name. If you could steer me in the right direction, that would be great.

Thanks again for writing.

Best,
Mike

Its been several years for me as well, but I agree with Firebird Scrambler and don't believe CallPilot needed to verify anything against the CS1K CPU system ID. As long as the software installed on the CS1K has the correct packages enabled in the keycode, you should be fine.

For a church with 24 stations, I'd probably lean towards a Norstar or an IP Office rather than a CS1K for sake of simplicity if nothing else.

Dear biv343,

I have two Option 11's and one has the Call Pilot. Yes, Norstar would be a great choice and I also have two MICS in stock (one with a PRI and I'm saving that one) and a number of 7310's also. Call me selfish, but I want to keep myself active with the Option programming. I also have an Option 81C in stock and I'd really like to find a home for that too. The Church is a campus environment and I'd like to use the M2250 Console. Their rinky dink analog phones will definitely pale in comparison to the 2250. I'm looking for the wow factor too. They are hiring me as their Chief Engineer, so I'll be on-site if any problems arise.

Thanks all for writing; you guys are great!

Sincerely,
Mike

Wow factor? Nowadays, I don't think that getting them a 20 years old M2250 could actually fall into that category. You should consider something that will work for example with their smartphones.

I personally have nothing against old good equipment - for example, the only phone currently sitting on my desk is a Nortel 1140E. For users, who are used to M2250's and have used them for many years, you couldn't make them happier. But for new users, I don't know - I think times have changed...

The Church is runnung a computerized pbx under Windows XP. An old Western Electric 2500 desk set would be a wow factor. LOL

I think they just got rid of their Stromberg Carlson Wooden Wall Mount phones with a hand crank ring generator. Just kidding.

I really want to steer away from VoIP. The only advantage is if you have many offices strewn all across the globe. Then it would make sense to keep your International phone costs down, but then too each phone is an MRC plus Hosting, plus more bandwidth and if the carrier doesn't take good care of their equipment and the jitter and ping values escalate then you have echo and stuttering. Not cool.

I don't think there is much more that a VoIP vs CS1000 can do. Except ring your Smart Phone and your Desk Set at the same time. With all the advancements, maybe the carrier can steer the number to a Smart Phone and an Option 11, 61 or 81 at the same time; but then I'd have to lose the ground start trunks and adopt a fractional PRI with DID's. I don't think they'll subscribe to that.

Hook flash Transfer from COX will work with the Option 11 and their Smart Phones, if they have them. This is an older group that is running the Church.

Sometimes the old ways are the best ways. Just look at the world today... there's your validation.

Now I have to find an Avaya vendor who can help me get this Option 11 Call Pilot up and running.

Is it AX at the prompt like MM?

Thanks All!! you have been a great help!

Sincerely,
Mike

Hello Mike

On the Option 11c, try AX 8 & enter to get onto Meridian Mail after you have logged onto the TTY port.

As for getting Keycodes, try the link below.




Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin

Dear FS,

Thanks for the info!

Cheers.

Mike

Mike

Call Pilot has its own license which is not tied to the Meridian PBX Site ID
You can see if it boots up by connecting a keyboard, mouse and screen to the front at the top.
Administration is done via call pilot manager (which you should be able to down load from the web) on the CLAN
It should have a cable to connect underneath (Amphenol)which has 2 RJ45 connections 1 is the elan which connects to the
SSC card via a switch, the other is the CLAN which you would connect to your network.

Linked below is a pin out of the multi it cable, which includes ELAN, CLAN, and a com port for the call pilot.


CS1000 Enthusiast
Fire Safety and Security Enthusiast

Thanks guys for all your help and input!!!

Best,
Mike

Any luck with this?

Hoping you have...but be forewarned that Meridian Mail and CallPIlot are very, very different beasts. There's going to be more fiddling around with CallPIlot to get it totally functional. Especially so if you attempt to install the application editor on a modern PC.

I hesitate to call it precarious....but it is a bit. Especially if you're on one of the older NT4 versions. If you can get as far as logging in, determining the version, and get the keycode for it, it might be worth it to just re-image the hard drive and start clean (don't do this if you've got an NT4 based version though. There's no image for it).

This is doable. But it's not going to be as straightforward and "set it and forget it" as MM.