×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

InControl Call recording

InControl Call recording

InControl Call recording

(OP)
Hello is there a cheat sheet for the inControl No ACD call recording for programing and installing on a PC. I have a customer that that someone keeps dialing 911 on site. So they purchased the licenses and i have to program it and install on a PC. Wanted to know if Ntac has a article or procedure on there site or if anyone has one available.
Thanks

RE: InControl Call recording

Well, first thing in COS you can alert phones someone called 911 and it gives the ext number. This is set in COS and is required by law in the United States. Second, InControl is part of the UCServices now. You have a UC Server up and running and InControl loaded as lic you have access to call data. The installation and admin manuals are on NTAC and/or NECanytime.

RE: InControl Call recording

(OP)
Thank you Coral

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close