no incoming calls to DID's that start with a "1"
no incoming calls to DID's that start with a "1"
(OP)
We have 2 PRI's, both do not accept incoming calls to any extensions on the pbx that start with 1xxx. Telco is sending me 4 digits. All other DID ranges work with no problem. We also have a IDC table, and any calls that come into that and go over to a 1xxx extension also fails. So IDGT 4708 to 1780 fails, but IDGT 4708 to 2780 and it goes through.
We get dch error cause 42 on the failed calls. Thanks guys.
We get dch error cause 42 on the failed calls. Thanks guys.
RE: no incoming calls to DID's that start with a "1"
Also do a test by creating an ACD of 1xxx with NCFW going to a known number and seeing if your DID call works.
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
Verizon says its my side of course. Waiting to see if Verizon is sending any caller id info over the 1xxx DID range. Both PRI loops are in the same RDB.
RE: no incoming calls to DID's that start with a "1"
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
TYPE RDB
CUST 00
ROUT 13
DES LOOP 13
TKTP DID
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00001
NCNA YES
NCRD NO
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
MBXR NO
DSEL VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 8013
TCPP NO
PII NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 0 *
NDNO 0
DEXT NO
DNAM NO
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
PAGE 002
GRD 896
SFB 3
NBS 2048
NBL 4096
IENB 5
VSS 0
VGD 6
DRNG NO
CDR YES
INC YES
LAST NO
QREC NO
OAL YES
AIA NO
OAN YES
OPD NO
CDRX NO
NATL YES
VRAT NO
MUS YES
MRT 81
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TDET NO
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO
DISK SPACE NEEDED: 808 KBYTES
REQ prt
TYPE idc
CUST 0
DCNO 0
DCNO 0
IDGT CDGT
2555 6298
4001 1013
4002 1077
4003 1078
4004 1079
4005 1080
4006 1081
4007 1082
4008 1083
4009 1084
4010 1085
4011 1086
4012 1087
4013 2013
4015 1090
4016 1091
4017 1092
4018 1093
4019 1094
4020 1095
4021 1096
4022 1097
4023 1098
4024 5076
4025 5077
4026 1038
4027 2077
4028 2078
4029 2079
4030 2080
4031 2081
4032 2082
4033 2083
4034 2084
4035 2085
4036 2086
4037 2087
4038 2089
4039 2090
4040 2091
4041 2092
4042 2093
4043
RE: no incoming calls to DID's that start with a "1"
The IDC seems fine. The only thing that it could be if the Telco is sending other digits such as 6 instead of 4 that they should be using.
You could try and add a couple of longer digit lengths that don't conflict on IDC table 0.
Also try monitoring the D channel to see if you get any indication of a call trying to dial in.
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
RE: no incoming calls to DID's that start with a "1"
I have a Procomm Plus script to input IDC entries as it looks as if all yours don't follow in sequence.
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
RE: no incoming calls to DID's that start with a "1"
RE: no incoming calls to DID's that start with a "1"
Download the attached tool and follow the instructions to compile a complete list of your DN that's been configured.
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
Ill check again. Do you think this could be corrupt data? The software has not changed in many years. I am thinking of doing a sysload.
RE: no incoming calls to DID's that start with a "1"
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
RE: no incoming calls to DID's that start with a "1"
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: no incoming calls to DID's that start with a "1"
RE: no incoming calls to DID's that start with a "1"
If I build 1xxx (1993) in the IDC and point it to a 2xxx ACD DN, and NCFW it back to the 1xxx (1993) the call goes through. I guess it's a work around for now.
RE: no incoming calls to DID's that start with a "1"