SV9300 did not record the paging call as a missed call

zen83 · Feb 27, 2023

Hi All
it is first time I post
I am New in SV9300 System
I have good experince in SV9100
I have SV9300 system, and i want to make a ring group (300, 301,302), and Co trunk must ring all ring group station at the same time
if any station answer the call the rest of station must record a missed call
I had search about IRG in SV9300 without any Result
I tried to program Group call by pilot Number dialing but the system consider the call as a paging call, so it did not record the call as a missed call
I programed INCOMING CALL HISTORY (CID CALL BACK) as Programming Manual document, but still not record the paging call as a missed call
could you please help me to do that
should I use another way to programming that
Thanks

3racefan3 · Feb 28, 2023

I think call history is only works on the My-Line not the sub-lines of the phone.

zen83 · Mar 1, 2023

thank you 3racefan3
do you have any idea to make ring group as i posted

OldNECguy · Mar 1, 2023

Does your Group Call by Pilot Number ring the phones like you want?
You might set 08-1012 to '0' and set 13-69 to '0' and try it.

zen83 · Mar 5, 2023

Thank you OldNECguy
Yes I made extension 500 as a pilot number for 300, 301,302
I set 08-1012 to '0' and set 13-69 to '0'
but no result (No missed Call)

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SV9300 did not record the paging call as a missed call

zen83

Systems Engineer

3racefan3

Vendor

zen83

Systems Engineer

OldNECguy

Vendor

zen83

Systems Engineer

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