Incoming calls to ring group the AA
Incoming calls to ring group the AA
(OP)
Hi all happy New Year. I have an SL 2100 that rings x111 on incoming calls (POTS lines) and then times out to x111 voicemail after about 5 rings. I put a virtual ringing appearance of x111 on the rest of the digital phones (about 10 total extensions). Here's my dilemma: We added an analog cordless but it will not ring as you cannot add a virtual to a cordless. How do I set up a ring group to include all the digital phones and cordless and after 5 rings go to an AA? Then I can have it timeout to x111 VM. We dont do NEC too often so your assistance greatly appreciated!!
Talk To Other Members
RE: Incoming calls to ring group the AA
Set Trunks in 22-05 to Incoming Ring Group
Set Extensions in 22-04 to chosen Incoming Ring Group
Set Trunks in 22-08 to 102 which means go to Voicemail when unanswered (timer 22-01-07)
Be aware of Night Mode settings for all these.
Set Trunks to Answer Schedule in 47-10
Set Answer Schedule in 47-12 to go to Routing Mailbox
Set Routing Mailbox type in 47-07 (to Call Routing, most likely)
Set Call Routing Mailbox Dial-Action-Table and Timeout in 47-08
Set Dial-Action-Table in 47-13
Record INSTR greeting 00x , where x matches Routing Mailbox number.