Strange Problem
Strange Problem
(OP)
Hi experts
I have got Mat works software and installed connected to NEC Univerge 2000 IPS. When i enter command 10 de000de gives output.If i enter after command any other LEN Number gives output digit error. Also if enter CMD30 it shows after de Digit error. The Laptop is Widows 7 32bit the compatability mode is Windows Xp Sp3. Also i need help to change some extension numbering.Please give me commands for MOC to delete a number and change to new number.The pbx build is 2008. I will be very thankful to help me for the above problems.
Thank you to all experts.
Msubhan KSA
I have got Mat works software and installed connected to NEC Univerge 2000 IPS. When i enter command 10 de000de gives output.If i enter after command any other LEN Number gives output digit error. Also if enter CMD30 it shows after de Digit error. The Laptop is Widows 7 32bit the compatability mode is Windows Xp Sp3. Also i need help to change some extension numbering.Please give me commands for MOC to delete a number and change to new number.The pbx build is 2008. I will be very thankful to help me for the above problems.
Thank you to all experts.
Msubhan KSA
RE: Strange Problem
RE: Strange Problem
RE: Strange Problem
RE: Strange Problem
Thanks and best regards to all honourable members.
I to remove some extensions from ips 2000 and reprogram them in place of unused numbers which are dead in system side due to card fault.As sir OzzieGeorge advised not remove the numbers but change the with a * to free the extension i tried but failed to change because i do not know commands for this task. Plese give me some comands to remove are change the dead extensions.
Second we have 11 co linee in the pbx programed with aceess code 9,but there is only four lines present. So we to remove these unavailable lines from pbx. Please guide me how to remove these lines.
Thanks and best regards.
RE: Strange Problem
As for the stations, find an unused valid number and change it to that number. EX:14>00008>F200>F299>EXE. Changes extension 200 in LEN 00008 to 299.
RE: Strange Problem
cm 14>01061de 1014•1040exe Its ok.
I delete the extra trunks by cmd
14>03053de D005-CCC exe
The co trunk card free LEDs are flashing when press 9 i got the line on four trunks one by one, but when dialing it gives busy tone. The second problem when the connected co lines are dialed from outside the relevant LED Flashes on trunk card but no response from answer machine or operator. So sir it is requested how to get answer machine working. There are four analogue extensios number 2990, 2991, 2992 and 2993 connected to answer machine. When the above numbers are dialed from local extension the message plays. Sir please give me the commands to check and re assign the station number to relevant trunks. Also need commands for opening Zero to some offices. Thank you very much and best regards.
RE: Strange Problem
RE: Strange Problem
RE: Strange Problem
RE: Strange Problem
Best regards
RE: Strange Problem
3002>XXX>04 where XXX is the trunk number
3003>XXX>04 where XXX is the trunk number
3004>XXX>YYYY XXX is your trunk number and YYYY is your EVM extension (2990,2991, etc)
3005>XXX>YYYY XXX is your trunk number and YYYY is your EVM extension (2990,2991, etc)
RE: Strange Problem
RE: Strange Problem
I set all but have a new task. One of the managers in the office decided to change her analogue phone with a dterm seriesi. She insisted on having her old extension so this is what I've done.
I deleted the extension number and finding an unused digital LEN keyed in the extension using cmd 14.
Now when I connected the dterm the readout just shows initializing... There's no dial tone whatsoever.I have tested the dterm on another digital line and it is working perfectly.
Is there anything I missed? And yes, we use ips2000 with dterm series I and Panasonic analogue phones. I am able to use MATworx. Any help will be greatly appreciated.
best regards and Thnaks.
RE: Strange Problem
RE: Strange Problem
RE: Strange Problem
RE: Strange Problem
RE: Strange Problem
Thank you and best regards
RE: Strange Problem
When you programmed the extension number to the new LEN did you prefix the number with an F as analogue numbers are just numbers Eg 123 but the digital station would be programmed as F123.
Next, Have you programmed a My Line key on the phone in Command 9000 (cmd 90 first data 00) Eg st 9000,01 de f123 exe
Finally have you programmed the prime line setting in Cmd 93 Eg st 93 de 123 de 123 exe
Check these and see if it helps.
RE: Strange Problem
RE: Strange Problem
Thanks and best regards.
RE: Strange Problem
Thanks and best regards to all.