I have a little problem that I can't seem to find a solution to. I would like to make it so that all customers are greeted by a greeting in VMpro asking if I can record the conversation. If they type 1 then the conversation should be recorded otherwise the call should just be put to the huntgroup sales. Any good ideas on how to do this ? I have tried placing the call to a group that is recorded and from there make the overflow to Sales. But it does not work, when there is overflow the call is not recorded.
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