Phantom internal calls to operator console
Phantom internal calls to operator console
(OP)
Hi, we have a hotel with a Option 81c with Duvoice voicemail. The duvoice just connects to the pbx via digital ports and then crossed into the duvoice server. Anyway, we are getting multiple calls a day, sometimes all 3 consoles at once, of dead air and the calls are coming from the voicemail digital ports. These calls are not hitting voicemail according to the reports. So it is only pbx related. When I trace the consoles I see the calls and they have nothing dialed and term is none but yet its ringing the 2250 consoles. Any ideas where to check? The voicemail ports programming has been in place since 2016. thanks
RE: Phantom internal calls to operator console
RE: Phantom internal calls to operator console
RE: Phantom internal calls to operator console
RE: Phantom internal calls to operator console
Calls would disappear if I fat fingered a transfer and did the wrong thing, often sticking the phone line off hook.
It's now one of the things on my mental to-do list when helping somebody configure a system from scratch.