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VOICEMAIL NOT WORKING ON NORTEL BCM50 PHONE SYSTEM

VOICEMAIL NOT WORKING ON NORTEL BCM50 PHONE SYSTEM

VOICEMAIL NOT WORKING ON NORTEL BCM50 PHONE SYSTEM

(OP)
WE HAVE A NORTEL BCM50. OUR CLIENTS ARE UNABLE TO LEAVE MESSAGES AFTER THE MESSAGE. CAN SOMEONE HELP ME TO SOLVE THE PROBLEM?

RE: VOICEMAIL NOT WORKING ON NORTEL BCM50 PHONE SYSTEM

pmgr welcome to forums, but please turn off the Caps Lock key, otherwise it is considered as YELLING! and harder to read.

Do you not have a vendor that handles your system?
What is the experience/error or recording given to the caller when leaving a message?

Depending on what is what depends if you need a tech, remote support (we do that) or a new hard drive.




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www.curlycord.com
Toronto, Canada

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RE: VOICEMAIL NOT WORKING ON NORTEL BCM50 PHONE SYSTEM

Make sure that voicemail simply hasn't been turned off by mistake. When you access VM/AA using F983 there is a hidden menu by pressing 4 or 5 I think. Within that hidden menu is the ability to turn off or disable voicemail while still leaving the AA and all other functions working.

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